Intellectual Disability - Program Coordinator

Keystone Human Services•Christiana, DE

About The Position

Keystone Human Services is seeking a Program Coordinator to provide individualized, person-directed support to people with intellectual disabilities. The role teaches, coaches, and models skills that help individuals participate in family, community, cultural, and civic activities. It supports individuals in building meaningful relationships, making informed choices, and pursuing experiences that promote independence and personal growth. The position provides direct support and care, helps coordinate daily activities and individualized services, and maintains required records and service documentation. The Program Coordinator collaborates with families, support professionals, and interdisciplinary team members to ensure cohesive service delivery, and participates in an on-call rotation as required. This is a full-time, non-exempt position paying $22.50 per hour.

Requirements

  • High school diploma or equivalent with three months of related work experience, or an associate or bachelor's degree with related work experience.
  • Must be at least 21 years old.
  • Program administrator certification or ability to obtain certification within six months.
  • Effective communication skills and proficient computer skills.
  • Valid driver's license and daily access to a privately maintained and insured vehicle.
  • Successful completion of the pre-employment process, including clearances and verifications.

Responsibilities

  • Support individuals in accessing community resources, building life skills, and participating in meaningful daily activities.
  • Provide training, guidance, and direct support to enhance personal competencies and promote social integration.
  • Deliver direct care support based on program needs.
  • Provide transportation for individuals as needed.
  • Perform general housekeeping tasks and maintain the cleanliness of the home and property.
  • Maintain an inventory of household equipment and furnishings in accordance with agency standards.
  • Mentor and train new employees, including providing orientation support and coaching on documentation.
  • Assist with developing, maintaining, and coordinating schedules and daily activities.
  • Review, validate, and approve service documentation and daily notes for accuracy and compliance with individual outcomes.
  • Support supervisors with timely and accurate billing processes.
  • Coordinate and attend medical appointments and ensure follow-through on physician orders.
  • Complete required documentation within established timeframes.
  • Follow medication administration and monitoring procedures, including required documentation.
  • Maintain organized records, including Person-Centered Planning, treatment documentation, and discharge planning.
  • Collaborate with families, support professionals, and interdisciplinary team members to ensure cohesive service delivery.
  • Coordinate assessments, support plans, and implementation of individualized services.
  • Participate in an on-call rotation as required.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • 401(k)
  • Career advancement opportunities
  • Tuition reimbursement
  • Wellness programs
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