Senior Case Manager - Day Supports

Advocates•Plainville, MA

About The Position

The Senior Case Manager is responsible for ensuring high-quality support for Day Habilitation members and assists the Team Leader with additional assignments, with a focus on guiding the program’s day-to-day operations. The role collaborates on individualized programs and services, supports curriculum development, prepares and implements individual service plans, communicates changes in member goals, and maintains required records and documentation.

Requirements

  • High school diploma or GED required.
  • A bachelor’s degree in a related field and one year of related experience, or two years of related experience.
  • Ability to perform each essential duty satisfactorily.
  • Ability to communicate effectively in writing.
  • Ability to read English and communicate effectively in the primary language of the assigned program.
  • Ability to multitask with frequently changing priorities.
  • Basic computer knowledge.
  • Demonstrated ability to work independently and as part of a larger resource team.
  • Valid driver’s license.
  • Access to an operational, insured vehicle and willingness to use it to transport consumers.

Nice To Haves

  • Demonstrated understanding of and competence in serving culturally diverse populations.

Responsibilities

  • Collaborate with the Team Leader to continuously improve individualized programs and services using internal and community resources.
  • Assist team members with developing program curriculum to promote individual growth and self-determination.
  • Develop and implement comprehensive written therapeutic service plans or individual support plans and their implementation processes for assigned consumers.
  • Communicate changes in consumer goals to the broader internal support team.
  • Maintain member records, including timely and thorough program assessments, progress reports, and other required documentation.
  • Compile review summaries for therapeutic service plans or individual support plans.
  • Assist the Team Leader with additional assignments and help guide day-to-day program operations.
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