Senior Case Manager - Day Supports

Advocates • Plainville, MA

2d

About The Position

The Senior Case Manager ensures high-quality support for Day Habilitation members and assists the Team Leader with additional assignments, with an emphasis on guiding the program’s day-to-day operations. The role works with internal and community resources to improve individualized programs and services, supports curriculum development, and develops and implements service plans for assigned consumers. The Senior Case Manager also communicates changes in consumer goals and maintains required member records and documentation.

Requirements

• High school diploma or GED required.
• Bachelor’s degree in a related field and one year of related experience, or two years of related experience.
• Ability to perform each essential duty satisfactorily.
• Ability to communicate effectively in writing.
• Ability to read English and communicate effectively in the primary language of the assigned program.
• Ability to manage multiple tasks amid frequently changing priorities.
• Basic computer knowledge.
• Demonstrated ability to work independently and as part of a larger resource team.
• Valid driver’s license, access to an operational and insured vehicle, and willingness to use it to transport consumers.

Nice To Haves

• Demonstrated understanding of and competence in serving culturally diverse populations.

Responsibilities

• Collaborate with the Team Leader to continually improve individualized programs and services using internal and community resources.
• Assist team members in developing program curriculum that promotes individual growth and self-determination.
• Develop and implement comprehensive written therapeutic service plans/individual support plans and their implementation processes for assigned consumers.
• Communicate changes in consumer goals to the broader internal support team.
• Maintain member records, including timely and thorough completion of program assessments, progress reports, and other required documentation.
• Compile review summaries for therapeutic service plans/individual support plans.
• Assist the Team Leader with additional assignments, particularly those related to guiding day-to-day program operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED