Case Manager/Service Coordinator - Lewiston, ME

Care Lync • Lewiston, ME

19h • $60,000

About The Position

Care Lync is seeking a Support Coordinator/Case Manager to provide support coordination, service coordination, and case management services for adults and older adults enrolled in the Department of Human Services Medicaid Waiver Program. The people served include individuals with intellectual, developmental, and physical disabilities, Autism Spectrum Disorder, and members of the aging population.

The role helps participants navigate and secure services that support their housing, medical care, community engagement, and independence. The coordinator works with participants to identify their needs and goals, arrange and monitor services, and support informed choices and advocacy. The job involves independent work and travel of up to 50% to meet participants in their homes and communities.

Care Lync describes opportunities for structured training, mentorship, professional development, and advancement into supervisory or program management roles. The organization emphasizes a collaborative and inclusive team culture and states that it is an equal opportunity employer.

Requirements

• Bachelor's degree in Social Work, Psychology, Human Services, or a related field.
• Strong organizational, communication, and advocacy skills.
• Ability to work independently and travel up to 50% to meet participants in their homes and communities.
• Valid driver's license, auto insurance, and reliable transportation.
• Commitment to maintaining required certifications and state clearances.

Responsibilities

• Conduct person-centered assessments to identify participants' needs, preferences, and life goals.
• Develop, implement, and regularly update Individual Support Plans (ISP).
• Support participants' choice and advocacy by helping them make informed decisions about providers and care options.
• Coordinate with medical professionals, behavioral specialists, family members, and community resources to support high-quality care.
• Monitor and evaluate services for participant safety, satisfaction, and progress toward independence.
• Help individuals with disabilities and older adults access community resources.
• Maintain documentation, confidentiality, and compliance with program and ethical standards.
• Participate in ongoing training and professional development.

Benefits

• Medical, dental, and vision benefits.
• 401(k).
• Paid time off.
• Ongoing training programs.
• Structured training, ongoing mentorship, and opportunities for career advancement.

What This Job Offers

• Job Type: Full-time