Service Advisor Jobs

About The Position

Requirements

• Authorization to work in the U.S.; sponsorship is not available.
• Ability to stand for long periods and lift 50+ lbs., bend, crawl, reach, and climb stairs.
• Comfort working in enclosed or semi-outdoor environments.
• Face-to-face customer service or sales experience.
• Excellent communication and customer service skills.
• Strong listening and reasoning abilities.
• Confidence in overcoming objections.
• Positive, energetic attitude and ability to succeed in a fast-paced, team-oriented environment.
• Commitment to following safety procedures.
• Willingness to learn, train, and grow.
• Strong multitasking ability.

Nice To Haves

• Valid U.S. driver’s license (preferred).

Responsibilities

• Greet customers, review their service needs, and escort them safely from their vehicles.
• Explain available services, promotions, and recommendations clearly.
• Provide unbiased recommendations based on technician findings and manufacturer guidelines.
• Communicate service updates throughout the customer’s visit.
• Perform basic preventive maintenance, including oil changes, inspections, fluid top-offs, wiper replacement, and basic component replacements.
• Review completed services with customers, ensure satisfaction, and encourage return visits.
• Assist the team and perform other duties as assigned.

Benefits

• Employer/employee-funded medical, vision, dental, prescription coverage, and telemedicine.
• Employer-funded basic life and AD&D insurance.
• Bonus program for completing JLU training.
• Employee discounts on parts and services.
• Optional life, accident, disability, and critical illness plans.
• Flexible Spending Account (FSA) and Dependent Care FSA.
• Employee Assistance Program.
• Will preparation and travel assistance.
• Pay increase opportunities within the first 60 days.
• Paid training and bonus incentives for completing modules.
• Cross-training across multiple roles to increase earning potential.
• Legal and financial advising and member-only discount programs.