Automotive Service Advisor / Writer | Weekends Off | Bradenton

Christian Brothers Automotive • Bradenton, FL

6d • Onsite

About The Position

The Automotive Service Advisor/Writer is the main point of contact for guests seeking vehicle service and repair. The role guides guests through the repair process, keeps them informed about vehicle status, and helps ensure their satisfaction. It includes preparing repair orders, sourcing parts and adding labor, explaining repair solutions clearly, coordinating store workflow, and building long-term relationships through honest, professional service. The position is scheduled Monday through Friday, 7:00 a.m. to 6:00 p.m., and involves working at a brisk pace in a high-volume environment.

Requirements

• At least 3 years of experience in an automotive service writer, advisor, or sales role.
• Current driver’s license.
• Driving record acceptable to the company’s current insurance carrier.
• Proficiency with Windows-based computer software and automotive store applications.
• Dependability and reliability for the scheduled Monday–Friday, 7:00 a.m.–6:00 p.m. schedule.
• Ability to be on one’s feet for most of the workday, including standing, walking, and coordinating parts.
• Ability to occasionally lift and carry objects over 50 pounds.
• Ability to maintain a brisk work pace in a high-volume environment.

Nice To Haves

• Prior technician experience.

Responsibilities

• Build repair orders, including sourcing parts and adding applicable labor.
• Use technical knowledge to answer customers’ technical or symptom-related questions.
• Greet guests with hospitality and respect.
• Present suitable vehicle repair solutions in a way guests can understand.
• Manage store workflow effectively and efficiently.
• Sell services consistently while maintaining honesty and integrity.
• Maintain a positive attitude and supportive team atmosphere.
• Communicate clearly and professionally by phone.
• Build long-term relationships among the store, the advisor, and guests.
• Direct, coordinate, and participate in customer service activities.
• Shuttle guests as needed in a CBA-branded vehicle.
• Ensure repairs are performed to proper specifications.
• Work as part of the team and assist other employees as needed.
• Perform other duties as assigned.

Benefits

• Closed every weekend.
• Employer-paid financial wellness program and app (SmartDollar and EveryDollar).
• Paid vacation and paid holidays.
• Healthcare benefits available.
• Ongoing training and career advancement.
• Employee point store access to redeem training points for swag and rewards.
• Continuous training through the CBA Flywheel Learning System.
• Employee appreciation events.
• Chaplain care support available.
• 401(k) available.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed