Automotive Service Advisor / Writer | Weekends Off | Bradenton

Christian Brothers Automotive•Bradenton, FL

6d•Onsite

About The Position

The Automotive Service Advisor/Writer is the primary point of contact for guests and guides them through the vehicle repair process, keeping them informed about repair status and working to ensure their satisfaction. The role includes preparing repair orders, sourcing parts and applicable labor, answering technical or symptom-related questions, explaining repair recommendations clearly, and managing store workflow. The position also involves customer service, sales, guest transportation, and collaboration with the service team. The location is independently owned and operated by a local Christian Brothers Automotive franchisee, which is the employer for this role.

Requirements

At least 3 years of experience in an automotive service writer, advisor, or sales role.
Current driver’s license.
Driving record acceptable to the current insurance carrier.
Proficiency with Windows-based computer software and automotive store applications.
Dependability and reliability for a Monday–Friday schedule, 7 a.m.–6 p.m.
Ability to be on one’s feet for most of the workday, including standing, walking, and coordinating parts.
Ability to occasionally lift and carry objects over 50 pounds.
Ability to maintain a brisk work pace in a high-volume environment.

Nice To Haves

Prior technician experience.

Responsibilities

Build repair orders, including sourcing parts and adding applicable labor.
Use technical knowledge to answer customers’ technical or symptom-related questions.
Greet every guest with hospitality and respect.
Present the best solution to repair guests’ vehicles in an understandable way.
Manage the store’s workflow effectively and efficiently.
Sell services consistently while maintaining honesty and integrity.
Maintain a positive attitude and team atmosphere.
Communicate clearly and professionally by phone.
Build long-term relationships among the store, the employee, and guests.
Direct, coordinate, and participate in customer service activities.
Shuttle guests as needed in a CBA-branded vehicle.
Ensure repairs are performed to proper specifications.
Work as part of a team and assist other employees as needed.
Perform other duties as assigned.

Benefits

Closed every weekend.
Employer-paid financial wellness program and app, SmartDollar and EveryDollar.
Paid vacation and paid holidays.
Healthcare benefits available.
Ongoing training and career advancement.
Employee Point Store access, where training points can be redeemed for rewards and merchandise.
Continuous training through the CBA Flywheel Learning System.
Employee appreciation events.
Chaplain care support available.
401(k) available.