Automotive Service Advisor
Chevrolet of Wayzata•Wayzata, MN
•Onsite
About The Position
The Ed Napleton Automotive Group is hiring a Service Advisor at Napleton's Chevrolet of Wayzata. The Service Advisor acts as a liaison between customers and technicians, helping customers understand and address vehicle maintenance and repair needs. The role involves presenting repair recommendations, supporting customers in the Service Lane, and helping keep their vehicles in top shape. The company is affiliated with more than 25 vehicle brands and 50+ dealerships across seven states, with more than 3,500 employees nationwide.
Requirements
- Exceptional customer service skills.
- Ability to learn and use technology.
- Willingness to undergo a background check and drug screen in accordance with local laws and regulations.
- Must be at least 18 years old to comply with the company driving policy.
Nice To Haves
- Previous Automotive Service Advisor experience is a plus, but not required.
Responsibilities
- Work with customers to ensure all vehicle maintenance needs are met and addressed.
- Write repair orders with transparent cost and time estimates.
- Communicate with customers in a timely manner and keep them updated throughout the service process.
- Communicate frequently with technicians and parts staff to support timely completion of work.
- Maintain a positive attitude and strong work ethic with customers and coworkers.
- Use fixed operations technology.
- Perform other duties as assigned by management.
Benefits
- Potential pay range of $50,000-$80,000 per year, including incentive-based pay.
- Medical, dental, and vision insurance.
- 401(k).
- Paid vacation and sick time.
- Discounts on products, services, and vehicles.
- Extensive and ongoing training with specialists.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
