Service Advisor Jobs

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Automotive Service Advisor

Atlantic Coast Enterprises - ACE Jiffy Lube•Stuart, FL

About The Position

Atlantic Coast Enterprises (ACE) is hiring a full-time Automotive Service Advisor in Stuart, Florida. The role focuses on providing excellent customer care while achieving sales goals. The Service Advisor guides customers through selected services and serves as the main point of contact between customers and automotive technicians. After vehicle service reviews, the advisor explains recommended tires, brakes, and other services, including their benefits, costs, and product features, in an understandable way. Building customer connections and trust to encourage repeat business is central to the position. ACE is a full-service lubrication, fluid, and automotive maintenance center that emphasizes fast, friendly, clean, and professional service. The company describes its workplace as supportive and collaborative, with teamwork, mutual support, dedication, and fun. Compensation includes base pay plus commission, with earnings up to $80,000 per year. Benefits include paid vacation after one year of employment, health coverage, dental and vision insurance, basic life insurance, short- and long-term disability, a 401(k) savings and retirement program, bereavement leave, performance and longevity bonus platforms, employee oil changes, and discounts.

Requirements

  • Must be at least 18 years old.
  • Previous sales and service advisor experience.
  • Valid driver's license.
  • Excellent communication and customer service skills.
  • Ability to connect with people, show patience and empathy, stay organized, prioritize tasks, and pay attention to detail.
  • Passion for cars.

Responsibilities

  • Provide excellent customer care while working toward sales goals.
  • Guide customers through their elected services and act as the main point of contact between customers and automotive technicians.
  • After vehicle service reviews, advise customers about tires, brakes, and other recommended services.
  • Explain the benefits, costs, and product features of recommended services in a way customers can understand.
  • Build customer connections and trust to encourage repeat business.

Benefits

  • Paid vacation after one year of employment
  • Comprehensive health care coverage
  • Dental insurance
  • Vision insurance
  • Basic life insurance
  • Short-term disability
  • Long-term disability
  • 401(k) savings and retirement program
  • Bereavement leave
  • Performance and longevity bonus platforms
  • Employee oil changes
  • Employee discounts
  • Base pay plus commission; earnings up to $80,000 per year

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