Automotive Service Advisor
About The Position
Atlantic Coast Enterprises (ACE) is hiring a full-time Automotive Service Advisor in West Palm Beach, Florida. The role focuses on providing excellent customer care while meeting sales goals. The Service Advisor guides customers through their selected services, serves as the main point of contact between customers and automotive technicians, and explains recommendations following vehicle service reviews. Recommendations may include tires, brakes, and other services. The advisor clearly explains service benefits, costs, and product features to help customers make informed decisions and build trust that encourages repeat business.
Requirements
- Must be 18 years old or older.
- Previous sales and service advisor experience.
- Valid driver's license.
- Strong communication and customer service skills.
- Ability to connect with people, show patience and empathy, stay organized, prioritize tasks, and pay attention to detail.
- Passion for cars.
Responsibilities
- Provide excellent customer service while working toward sales goals.
- Guide customers through their elected services.
- Act as the main point of contact between customers and auto technicians.
- Review vehicle service findings and advise customers about tires, brakes, and other recommended services.
- Explain benefits, costs, and product features clearly to help customers make service decisions.
- Build customer connections and trust to encourage repeat business.
Benefits
- Competitive base pay plus commission; earnings can reach up to $80,000 a year.
- Paid vacation after one year of employment.
- Comprehensive health care coverage.
- Dental insurance.
- Vision insurance.
- Basic life insurance.
- Short-term and long-term disability coverage.
- 401(k) savings and retirement program.
- Bereavement leave.
- Performance and longevity bonus platforms.
- Employee oil changes and discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
