Automotive Service Advisor

Atlantic Coast Enterprises - ACE Jiffy Lube•Delray Beach, FL

19d•Onsite

About The Position

Atlantic Coast Enterprises (ACE) is hiring a full-time Automotive Service Advisor in Delray Beach, Florida. The role is for someone passionate about the automotive industry and motivated to provide positive customer experiences while achieving sales goals. The Service Advisor guides customers through their selected services and serves as the main point of contact between customers and automotive technicians. After a service review of a vehicle, the advisor explains recommended services, including tires, brakes, and other maintenance, along with the benefits, costs, and product features. Building connections and trust to encourage repeat business is an important part of the position. ACE is a full-service lubrication, fluid, and automotive maintenance center that aims to provide fast, friendly, clean, and professional service. The company describes its workplace as supportive and collaborative, with teamwork and employee ideas encouraged. Compensation includes base pay plus commission, with earnings of up to $80,000 per year.

Requirements

Be at least 18 years old.
Have previous sales and service advisor experience.
Have a valid driver's license.
Have strong communication and customer service skills.
Be able to connect with people, show patience and empathy, and communicate about cars.
Be organized, able to prioritize tasks effectively, and detail-oriented.

Responsibilities

Provide excellent customer care while working toward sales goals.
Guide customers through their selected services and act as the main point of contact between customers and automotive technicians.
Review recommended vehicle services, including tires, brakes, and other maintenance, with customers.
Explain service benefits, costs, and product features so customers can make informed decisions.
Build customer connections and trust to encourage repeat business.