Automotive Service Advisor

Atlantic Coast Enterprises - ACE Jiffy Lube•West Palm Beach, FL

19d•Onsite

About The Position

Atlantic Coast Enterprises (ACE) is hiring a full-time Automotive Service Advisor in Royal Palm Beach, Florida. The role is suited to someone passionate about cars, customer service, and sales, and motivated to provide positive customer experiences while achieving sales goals. The Service Advisor is the main point of contact between customers and auto technicians, guiding customers through selected services and explaining recommended maintenance, benefits, costs, and product features in an easy-to-understand way. Building trust and repeat business is an important part of the position. Compensation includes a competitive base pay plus commission, with potential annual earnings of up to $80,000. ACE is a full-service lubrication, fluid, and automotive maintenance center focused on providing fast, friendly, clean, and professional service. The company describes its workplace as supportive and collaborative, with an emphasis on teamwork and employee ideas.

Requirements

Be at least 18 years old.
Have previous sales and service advisor experience.
Have a valid driver's license.
Have strong communication and customer service skills.
Be able to connect with people and communicate about cars.
Be patient and empathetic.
Be organized, able to prioritize tasks effectively, and detail-oriented.

Responsibilities

Provide excellent customer care while working toward sales goals.
Guide customers through the services they have selected.
Serve as the primary point of contact between customers and auto technicians.
Advise customers about tires, brakes, and other recommended services following a vehicle service review.
Explain service benefits, costs, and product features clearly to help customers make decisions.
Build customer connections and trust to encourage repeat business.