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Seamstress

Marriott•Fernandina Beach, FL

About The Position

The Seamstress mends, repairs, and alters guest clothing and employee uniforms by hand stitching, applying adhesive patches, or using a sewing machine. The role distributes clean uniforms according to company specifications; routes damaged uniforms for repair; documents guest requests for laundry, dry cleaning, minor garment repair, and pressing; and records uniforms as they are distributed, returned, or cleaned. The Seamstress inspects uniforms, removes substandard items from circulation, and issues replacements. The position follows company and safety and security policies, reports maintenance problems and safety hazards, and completes required safety training and certifications. It maintains a clean and professional appearance, protects confidential information and company assets, and works positively with colleagues to support shared goals. The role also provides courteous guest service, communicates professionally, and ensures quality standards. Duties include standing, sitting, or walking for extended periods or an entire shift and handling objects weighing up to 10 pounds without assistance. Other reasonable duties may be requested by supervisors.

Requirements

  • At least 1 year of related work experience.

Nice To Haves

  • No high school diploma or GED equivalent required.
  • No supervisory experience required.
  • No license or certification required.

Responsibilities

  • Mend, repair, and alter guest clothing and employee uniforms by hand stitching, applying adhesive patches, or using a sewing machine.
  • Distribute clean uniforms to personnel according to company specifications.
  • Send damaged uniforms to the appropriate location or provider for repair.
  • Document guest requests for laundry, dry cleaning, minor garment repair, and pressing according to company specifications.
  • Record assigned and unassigned uniforms as they are distributed, returned, or cleaned.
  • Inspect uniforms, remove substandard uniforms from circulation, and issue replacements.
  • Follow company, safety, and security policies and procedures; report maintenance problems, safety hazards, accidents, and injuries; and complete safety training and certifications.
  • Maintain a clean and professional uniform and personal appearance, protect confidential information, and safeguard company assets.
  • Develop positive working relationships, support team goals, and listen and respond appropriately to employee concerns.
  • Welcome and acknowledge guests, anticipate and address service needs, assist individuals with disabilities, and thank guests.
  • Communicate clearly and professionally and ensure adherence to quality expectations and standards.
  • Perform other reasonable job duties as requested by supervisors.

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