Patient Procedure Scheduler
Northwestern Memorial Healthcare • Lake Forest, IL3d • Onsite
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Patient Procedure Scheduler-Neurosurgery Full Time Days
Northwestern Memorial Healthcare•Lake Forest, IL
•Onsite
About The Position
The Patient Procedure Scheduler supports Northwestern Medicine’s mission, vision, and values and follows its Code of Ethics, Corporate Compliance Program, policies, procedures, and applicable regulatory and accreditation standards. The position primarily schedules surgical and pre-operative procedures and maintains the associated schedules. Scheduling duties include patient registration, verifying insurance information, obtaining pre-certifications, and instructing patients on appropriate procedures. The scheduler may be cross-trained and assigned Patient Service Representative duties, including check-in and check-out functions, or Patient Liaison duties, including managing provider templates and patient correspondence. This is a full-time, 36-hour-per-week position located at Lake Forest Hospital. Surgery scheduling experience is preferred.
Requirements
- High school diploma or GED equivalent.
- Two years of previous healthcare experience.
- Experience in a customer service role.
Nice To Haves
- Bachelor’s degree.
- Previous experience with an electronic medical records system.
- Surgery scheduling experience.
Responsibilities
- Register and schedule patients for surgical and pre-operative procedures.
- Inform patients of their financial responsibilities.
- Provide patients with surgical and procedural information and instructions as appropriate.
- Obtain and/or facilitate pre-certification as required.
- Maintain calendars and schedules related to surgical and pre-operative procedures.
- Answer incoming patient inquiries.
- May perform other duties as assigned.
- May be cross-trained to perform Patient Service Representative check-in and check-out functions or Patient Liaison responsibilities involving provider templates and patient correspondence.
Benefits
- Tuition reimbursement
- Loan forgiveness
- 401(k) matching
- Lifecycle benefits
- A range of benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
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