Pharmacy Scheduler

Walgreens•Austin, TX

About The Position

The Pharmacy Scheduler coordinates relief pharmacist schedules for an assigned area using the market scheduling system and performs administrative duties to support the District Pharmacy Supervisor. The role models and delivers a distinctive customer experience while helping maintain pharmacy operations, staffing, compliance, communications, and administrative processes. Responsibilities also include supporting the Healthcare Supervisor with store visits, payroll, recruiting, and the pharmacy intern program. The position handles confidential information with discretion, follows company policies, completes training, and pursues ongoing performance development.

Requirements

High school diploma or GED.
Basic-level Microsoft Excel skills.
Basic-level Microsoft PowerPoint skills.
Basic-level Microsoft Word skills.

Nice To Haves

Prior work experience with Walgreens.

Responsibilities

Model and share customer service best practices with area staff to deliver a distinctive customer experience.
Schedule and place pharmacists in open shifts caused by PTO, disability, jury duty, or no-shows.
Create and release relief pharmacist work schedules using the market scheduling system.
Coordinate extra shifts for full-time pharmacists to complete their schedules and minimize premium pay.
Schedule, prioritize, and follow up on meetings and appointments; maintain the District Pharmacy Supervisor’s calendar, issue reminders, and monitor appointments.
Organize and maintain paperwork and files.
Cascade key communications to the area and associated districts as instructed by HCS.
Maintain pharmacy staff credentialing, licensing, and PTCB compliance status in the WOLF system.
Arrange travel, including ground transportation and hotels, and prepare itineraries for the Healthcare Supervisor.
Process expense reports.
Support the Healthcare Supervisor with store visit scheduling, preparation, documentation, and reporting.
Prepare salaried pharmacist payroll for Healthcare Supervisor approval and resolve payroll issues when necessary.
Support pharmacy recruitment by communicating with target schools and internal recruiting teams, coordinating campus recruiting events, and providing interview logistics or offer details to candidates.
Manage the pharmacy intern program in support of the Healthcare Supervisor.
When time permits, coordinate meeting logistics and content, and ensure appropriate software, equipment, meeting space, food, and supplies are available.
When time permits, screen correspondence, prioritize mail, draft responses as appropriate, and refer complex or urgent matters to the appropriate individual while gathering information needed to respond.
Handle confidential and sensitive information with discretion.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Perform general office duties and complete special assignments and other tasks, such as report generation and healthcare initiative support.
Attend training and complete training modules as requested by the Director Pharmacy & Retail Operations or Regional Vice President.
Pursue self-development by monitoring performance, setting high standards, seeking best practices, learning from others, and improving job performance.