Pharmacy Scheduler

Walgreens•Independence, MO

About The Position

The Pharmacy Scheduler coordinates relief pharmacist work schedules for their area using the market scheduling system and performs administrative duties in support of the District Pharmacy Supervisor. The role also models and delivers a distinctive, delightful customer experience. The position schedules pharmacists to cover open shifts, maintains calendars and files, coordinates communications and appointments, and supports credentialing, payroll, travel, store visits, recruitment, and the pharmacy intern program. When time permits, the scheduler helps coordinate meetings and handles correspondence. The role requires discretion with confidential information, compliance with company policies, and completion of general office duties and special assignments. The Pharmacy Scheduler attends requested training and pursues ongoing self-development. Walgreens describes itself as serving nearly 9 million customers and patients each day across approximately 8,500 U.S. and Puerto Rico stores, with approximately 220,000 team members.

Requirements

High school diploma or GED.
Basic Microsoft Excel skills, including opening and editing workbooks, formatting cells, copying and pasting, working with worksheets and charts, setting page layout, spell-checking, and printing.
Basic Microsoft PowerPoint skills, including managing slides, editing text, changing views, inserting tables or notes, moving objects, printing outline views, and running slide shows.
Basic Microsoft Word skills, including editing and formatting documents, adjusting margins and columns, sorting, inserting bullets, pictures, and dates, using find and replace, spell check, track changes, review pane, and printing.

Nice To Haves

Prior work experience with Walgreens.

Responsibilities

Model and share customer service best practices with area staff to deliver a distinctive and delightful customer experience.
Schedule and place pharmacists in open shifts caused by PTO, disability, jury duty, and no-shows.
Schedule, prioritize, and follow up on meetings and appointments; maintain the District Pharmacy Supervisor’s calendar, issue reminders, and monitor appointments.
Organize and maintain paperwork and files.
Create and release relief pharmacist work schedules using the market scheduling system.
Cascade key communications to the area and associated districts as instructed by HCS.
Coordinate schedules for full-time pharmacists who need extra shifts, helping complete their schedules and minimize premium pay for shift coverage.
Maintain credentialing, licensing, and PTCB compliance status for area pharmacy staff in the WOLF system.
Arrange travel, including ground transportation and hotel accommodations, and prepare travel itineraries for the Healthcare Supervisor.
Process expense reports.
Support the Healthcare Supervisor with store visit scheduling, preparation, documentation, and reporting.
Prepare salaried pharmacist payroll for Healthcare Supervisor approval and resolve payroll issues when necessary.
Support pharmacy recruitment by communicating with target schools and internal recruiting teams, coordinating campus recruiting events, and providing interview candidates with logistics or offer details.
Manage the pharmacy intern program in support of the Healthcare Supervisor.
When time permits, coordinate meeting logistics, prepare meeting content, and ensure appropriate software, equipment, meeting space, food, and supplies are available.
When time permits, screen correspondence, prioritize mail, draft responses as appropriate, and refer complex or urgent matters to the appropriate person.
Handle confidential and sensitive information with discretion.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Perform general office duties and complete special assignments and other tasks, such as report generation and healthcare initiative support.
Attend training and complete training modules as requested by the Director Pharmacy & Retail Operations or Regional Vice President.
Pursue self-development by monitoring performance, setting high personal standards, seeking best practices, learning from others, and improving job performance.