Surgical Scheduler - FT - Day - Capital Surgical Group Pennington NJ

Capital Health•Hopewell, NJ

2d•Onsite

About The Position

The Surgical Scheduler collaborates with the OR and GI Endoscopy Unit to schedule cases, negotiate dates and times, and avoid resource conflicts. The role coordinates special procedure needs with internal departments and staff and external resources; gathers complete patient and procedure information; schedules hospital procedures and testing promptly; and prepares and distributes schedules within established time frames. The scheduler works with physicians and office administration to maximize utilization of time, obtains insurance pre-certifications and authorizations, and completes referrals according to insurer requirements. The position also provides medical receptionist support, including answering calls, scheduling appointments, maintaining medical records, checking patients in and out, collecting copayments and fees, and completing associated computer and paperwork tasks. The scheduler oversees registration, checkout, records handling, chart preparation and filing, and patient flow; coordinates follow-up care communications; and plans daily schedules to maximize physician productivity. The role coordinates physician activities and hospital patient activity, works with providers to implement productive schedules, and schedules resources such as exam rooms and equipment. In conjunction with physicians and the Director/Manager, the scheduler helps develop and implement a practice-specific plan for introducing and growing the practice in the community. The position is full-time, with 40 scheduled weekly hours, and is based at Capital Surgical Group in Pennington, New Jersey.

Requirements

High school diploma or GED.
One year of experience in a medical office or hospital setting.

Responsibilities

Collaborate with the OR and GI Endoscopy Unit to schedule cases, negotiate dates and times, and avoid resource conflicts.
Coordinate special procedure needs with organization departments and staff, as well as external resources.
Gather complete patient and procedure information and schedule hospital procedures and testing promptly.
Prepare and distribute schedules according to established time frames.
Work with physicians and office administration to schedule and maximize utilization of time.
Obtain insurance pre-certifications and authorizations and complete referrals according to insurance requirements.
Assist co-workers during periods of heightened patient activity.
Provide prompt patient service by telephone and at the front desk.
Oversee registration, checkout, and medical-record handling to support efficient patient flow.
Review routine issues, difficulties, and unusual circumstances promptly with the physician; handle patient problems and complaints promptly and refer difficult situations to the Director/Manager.
Perform medical receptionist duties, including answering calls, scheduling appointments, filing information into medical records, checking patients in and out, collecting copayments and fees, and completing associated computer and paperwork tasks.
Coordinate communication of follow-up care needs and reminder cards to patients.
Oversee filing, preparation, pulling, filling, and purging of charts according to established protocols.
Plan daily schedules to maximize physician productivity.
Coordinate physician activities and programs with Capital Health departments and coordinate hospital patient activity for physicians and the billing company.
Work directly with providers to implement provider schedules that support maximum productivity.
Coordinate resources, including exam rooms and equipment, to ensure appropriate resources for each provider.
Work with physicians and the Director/Manager to develop and implement a practice-specific plan for introducing and growing the practice in the community.