Surgical Scheduler - FT - Day - Capital Surgical Group Pennington NJ

Capital Health (US)•Hopewell, NJ

1d•$19 - $23

About The Position

The Surgical Scheduler collaborates with the Operating Room and GI Endoscopy Unit to schedule cases, coordinate dates and times, avoid resource conflicts, and arrange special procedure needs with internal departments, staff, and external resources. The role gathers patient and procedure information, schedules hospital procedures and testing, and prepares and distributes schedules within established time frames. It works closely with physicians and office administration to maximize utilization and physician productivity. The position obtains insurance pre-certifications and authorizations, completes referrals, and supports efficient patient service by telephone and at the front desk. It oversees registration, checkout, medical-record handling, appointment scheduling, patient payments, follow-up communications, and chart management. The scheduler coordinates physician activities, hospital patient activity, billing-company communication, and practice resources such as exam rooms and equipment. The role also works with providers and the Director/Manager to support provider scheduling and plans for introducing and growing the practice in the community.

Requirements

High school diploma or GED.
One year of experience in a medical office or hospital setting.

Responsibilities

Collaborate with the OR and GI Endoscopy Unit to schedule cases, negotiate dates and times, and avoid resource conflicts.
Coordinate special procedure needs with appropriate organization departments, staff, and external resources.
Gather complete patient and procedure information and schedule hospital procedures and testing in a timely manner.
Prepare and distribute schedules within established time frames and work with physicians and office administration to maximize time utilization.
Obtain insurance pre-certifications and authorizations and complete referrals according to insurance requirements.
Assist coworkers during periods of heightened patient activity.
Provide prompt patient service by telephone and at the front desk; oversee registration, checkout, and medical-record handling.
Review routine issues, difficulties, and unusual circumstances with physicians; address patient problems and complaints and refer difficult situations to the Director/Manager.
Perform medical receptionist duties, including answering calls, scheduling appointments, filing information into medical records, checking patients in and out, collecting copays and fees, and completing related computer and paperwork tasks.
Coordinate follow-up care communications and reminder cards for patients.
Oversee filing, preparation, pulling, filling, and purging of charts according to established protocols.
Plan daily schedules to maximize physician productivity and coordinate physician activities and programs with CH departments.
Coordinate hospital patient activity for physicians and the billing company.
Work with providers to implement provider scheduling and coordinate resources, such as exam rooms and equipment.
Work with physicians and the Director/Manager to develop and implement a practice-specific plan for introducing and growing the practice in the community.