Sales Manager Jobs

About The Position

Requirements

• High School required
• 3+ years Direct leadership/management experience required or 1+ years in preceding job level required and 6+ years Insurance sales experience, with a track record of sales success including cross-selling and/or referrals for Life Insurance required
• Valid Personal Lines License Upon Hire required

Nice To Haves

• Bachelor's Degree Business Administration, Management or Related Field preferred
• Valid Life License (may vary based on state) within 1 Year required
• Valid Insurance designation(s) (AAI, CISR, ACSR, etc.) within 1 Year required

Responsibilities

• Monitor and analyze sales data, identify trends, and propose improvements for team to meet and exceed goals.
• Conduct daily huddles with team to identify opportunities, share best practices, and foster a team coaching environment.
• Provide regular feedback and coaching to each member of the team, with a personalized approach based on each individuals skills and opportunities.
• Advocates and ensures adherence to policies, procedures, and industry standards through call monitoring and review of new business submissions.
• Coordinate team schedule and proactively addresses any gaps in coverage.
• Manage and approve timesheets and time off requests.
• Responsible for regular branch visits within assigned region to support team of Field Insurance Agents in-person.
• Establish a strong partnership with branch management to ensure regular feedback regarding member service, attendance, and reliability.
• Partners with Talent Acquisition for interviewing and hiring new employees on the team.
• Leverages the Predictive Index to conduct a consistent and fair selection process.
• Works closely with the Training and Nesting team to ensure smooth onboarding experience for new hires, including training and technical guidance as needed.
• Clearly articulate goals and objectives, provide ongoing coaching, and administer performance reviews.
• Proactively address performance and employee relations issues.
• Involve additional members of leadership and/or Human Resources as needed.
• Identify and document areas of improvement and administer performance counseling as required.
• Partner with various stakeholders to ensure a clear understanding of systems, processes, referrals, and sales training.
• Participate in quarterly sales meetings, presenting and championing for the team.
• Foster strong relationships with clients and stakeholders, ensuring five diamond customer service.
• Handle customer escalations and resolve issues to ensure they are totally satisfied.
• Champion the benefits of a AAA Northeast membership, providing best practices to the team.
• Stay updated with industry trends, product knowledge, regulatory changes, and insurance carrier products.
• Ensure all agency processes and procedures are followed in quoting and binding coverage, as well as receipt and processing of all member payments.
• Partner with Quality Assurance and Underwriting departments to minimize error and omission exposures.
• In depth knowledge of insurance practices, including the scope of an agent's authority.

Benefits

• Health Coverage: Medical coverage with employer contributions covering up to 93% of the premium cost, plus dental and vision options.
• Retirement: 6% company match on 401(k) retirement plan contribution, with contributions fully vested and made every pay period
• Paid Time off: 3 weeks’ vacation, 12 holidays, 8 sick days, 48 hours of volunteer time annually
• Additional Perks: Free AAA membership, insurance discounts, travel commission refund, up to $625 in Wellness Incentives, up to $6k in tuition reimbursement, and more!
• Compensation: Competitive base pay, annual bonus opportunities, and for certain roles, additional monthly and/or quarterly incentive compensation.