Executive Communications Manager, Americas Software and Services Sales (West Coast)

Cisco•San Jose, CA

1d•Remote

About The Position

The Executive Communications Manager will create clear, compelling, and innovative communications for the Vice President for Americas Software and Services Sales and support communications operations for the Americas Sales Communications team. The role is split approximately equally between executive communications and organization-wide operations, helping scale, streamline, and strengthen the broader function. The manager will collaborate with sales leaders, managers, executives, and communications partners to support the Software and Services Sales leader and reinforce their priorities and leadership philosophy. The role develops and implements a comprehensive communications plan aligned with executive and organizational goals, while building operational processes that help the communications team work efficiently at scale and make sellers more effective and customers successful. The position is listed as West Coast remote. It requires 10–20% domestic and international travel. The application window is expected to close November 26, 2026.

Requirements

7+ years of related experience.
Bachelor’s degree in communications, business administration, or a related field.
5+ years of internal and external communications experience across varied disciplines, such as organizational communications, executive communications, and public relations.
Experience supporting VP-level or more senior executives.
Ability to travel 10–20% domestically and internationally.

Nice To Haves

Experience supporting sales leadership in a communications capacity.
Experience building strong relationships with senior executives and highly matrixed stakeholders.
Strong collaboration skills and ability to partner globally across diverse constituents and organizations.
Highly organized and detail-oriented, with an ability to build scalable systems and processes and bring structure to ambiguity.
Ability to balance big-picture strategy with execution and creative executive storytelling with operational rigor.
Proactive, high-energy, and curious about the technology industry and world events.

Responsibilities

Execute a strategic communications plan for the Vice President of Software and Services Sales to advance business priorities and deliver customer outcomes.
Create messaging and content that informs sellers, engages customers, and positions the executive as a thought leader.
Manage communication vehicles to ensure effective delivery to sellers.
Partner with Americas and Global Sales Communications teams, business leads, and key functions to integrate and align messaging.
Develop and manage a social media strategy.
Create and maintain shared templates, toolkits, and playbooks to scale consistent, high-quality communications across the broader team.
Inventory and maintain visibility into organizational forums, channels, and communication vehicles to identify gaps and opportunities for alignment.
Manage shared platforms so team resources remain organized, current, and accessible.
Liaise with enablement and change management partners to integrate communications with broader organizational initiatives.

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) plan with Cisco matching contribution
Paid parental leave
Short- and long-term disability coverage
Basic life insurance
Paid holidays
Floating holiday for non-exempt employees
Paid day off for employee’s birthday
Paid year-end holiday shutdown
Paid personal wellness days
Paid vacation or flexible vacation time off, depending on employee classification
Sick time off
Additional paid time away may be requested for critical or emergency family issues
Optional paid volunteer days
Annual bonuses for eligible non-sales roles
Performance-based incentive pay for employees on sales plans
Potential grants of restricted stock units, subject to eligibility and plan terms