Sales Manager Jobs

About The Position

Requirements

• Previous hotel sales experience with a proven track record of success of finding and closing new business opportunities
• Optimistic self-starter with high degree of drive, motivation and initiative
• Ability to work independently, exercising good judgment and discretion
• Strong customer service skills to include problem-solving and complaint resolution
• Strong interpersonal, relationship building and communication skills
• Strong attention to detail and organized
• Ability to work effectively and efficiently in a fast-paced setting

Responsibilities

• Drive intentional, sustainable revenue growth by building the right business, not just more business.
• Strengthen key relationships, uncover new demand, and align closely with Revenue and Operations to ensure business is priced to perform and positioned to win.
• Develop and execute strategic plans focused on profitable revenue growth
• Prospect and close new business weekly by effectively selling value, telling the brand story, and creating tailored experiences
• Identify, prioritize, and convert high-value opportunities across group and corporate segments
• Partner closely with Revenue Management to ensure rate integrity, proper pricing, and group performance
• Negotiate and present agreements that align with both client needs and long-term profitability goals
• Actively sell against the competitive set by leveraging market intelligence, demand patterns, and positioning strategy
• Operate as part of a unified Commercial team across Sales, Revenue, and Operations aligned from the start, not in sequence
• Consistently prospect and generate new business through targeted outreach, outside sales efforts, and strategic networking
• Build and manage a healthy, forward-looking pipeline with accurate forecasting and clear next steps
• Take ownership of key accounts, identifying opportunities to expand share and deepen partnerships
• Balance urgency with strategy, prioritizing opportunities that deliver long-term value, not short-term wins
• Deliver responsive, customized solutions that reflect a deep understanding of the client’s needs and objectives
• Lead impactful, experiential site tours that bring the hotel’s story and value to life
• Utilize CRM and sales systems (Delphi) to manage the full sales cycle with accuracy and consistency
• Maintain strong pipeline activity tracking, and documentation to support forecasting and accountability
• Analyze CoStar (Co-STR), GRC, Lighthouse BI, and Demand360 data to identify trends, uncover opportunities, and inform strategy
• Contribute meaningful insights in sales and commercial meetings

Benefits

• Worldwide hotel discounts and free stays at NCG Hospitality managed hotels
• Create a Moment – earn bonuses for going above and beyond to support team and guests
• Everyone Refers – cross selling incentive opportunity for sales professionals
• Paid Volunteer hours – Earn money for community service
• Medical, dental, and vision plans
• Paid sick time and Paid Time Off
• Virtual telehealth access and employee assistance resources
• Monthly health and fitness reimbursement programs
• Referral bonus – incentive for bringing great team members to the team
• 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%
• Health Savings Account, Flexible Spending Account