Sales Manager Jobs

About The Position

Requirements

• Prior hospitality experience, specifically in catering sales.
• At least one year of experience in the hospitality industry.
• Experience at a hotel of similar size and quality.
• Computer skills, including Microsoft Word, Excel, and Delphi.
• Knowledge of sales skills, revenue management, and training and motivating peers.
• Knowledge of hotel features and benefits and competing hotels in the market.
• Ability to execute appropriate action plans.
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, business-plan preparation, repairs and maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
• Ability to work effectively under time constraints and deadlines.
• Effective verbal and written communication skills.
• Ability to adapt communication style to different audiences, including supervisors, coworkers, and the public.

Responsibilities

• Understand monthly forecasting and the annual budget process.
• Implement methods to improve meeting planner evaluation scores and exceed meeting planner satisfaction expectations.
• Oversee the detailing and planning of social and corporate events, including weddings, receptions, rehearsal dinners, social celebrations, corporate meetings, conferences, conventions, and group functions.
• Support rebooking of repeat business and build long-term client relationships.
• Participate in industry-related organizations such as NACE and MPI.
• Use sales techniques, including closing and negotiation skills.
• Conduct hotel site inspections and client presentations.
• Work with clients to understand their vision, preferences, and event requirements and translate them into detailed, accurate Banquet Event Orders.
• Coordinate with the banquet department on operations and event execution; evaluate alternatives and decide on an appropriate course of action.
• Provide direction, coordination, and ongoing evaluation of operations.
• Ensure detailed execution of banquet event orders generated by the Convention Services Department.
• Provide and operate Audio/Visual equipment as a profit center.
• Document, communicate, and execute event specifications according to client expectations, hotel standards, and established budgets.
• Monitor group room blocks and pickup and generate detailed resumes for operating departments.
• Work with outside vendors to support client satisfaction for events and groups.
• Comply with attendance rules and be available to work regularly.
• Perform other job-related duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Vacation, sick, and holiday time-off programs
• Pet insurance
• Supplemental, spousal, and child life insurance
• Short- and long-term disability plans
• 401(k) savings plan with matching funds
• Discounts through the YouDecide program
• Hotel room discounts
• Competitive compensation and PTO programs
• Health and wellness packages
• Travel benefits
• Product and service discounts