Technical Program Manager – NPI & Technical Sales Enablement – Splunk
About The Position
Lead New Product Introduction (NPI) and technical sales enablement to ensure Solutions Engineers and Architects are technically ready for product launches. Operationalize the formal NPI intake model and govern the Launch Tiering Framework aligned to the Cisco Product Development Methodology (CPDM). Drive structured content for agentic NPI enablement and use AI tooling to improve team workflow efficiencies. Ensure high-quality technical enablement is delivered across all release phases, from Alpha to General Availability, to maximize market impact. The role is part of the GFERS team, which drives the NPI Technical Enablement Framework across platform, security, and observability domains. The team connects Product Management, Engineering, and GTM Field Leadership, and operationalizes intake models and launch frameworks to maintain technical readiness for the global technical sales force. The work includes integrating agentic experiences and AI innovation into enablement.
Requirements
- 8–10+ years of experience in Technical Program Management, Product Operations, or Technical Sales Enablement in enterprise cloud, SaaS, or cybersecurity.
- Demonstrated experience with New Product Introduction (NPI) life cycles, stage-gate governance, and tracking systems such as Jira, Asana, or Confluence.
- Strong understanding of technical selling personas (SEs/SAs) and the assets and skills required for NPI readiness.
- Professional background in security, ITOps, observability, or data management and analytics.
- Bachelor's degree in Computer Science, Engineering, Business, or equivalent practical experience.
Nice To Haves
- Experience with AI agents, automated content workflows, and modern enablement tooling pipelines.
- Proven ability to drive alignment across Product, Engineering, and Field Sales teams without direct authority.
- Prior experience with or specific knowledge of Splunk products and ecosystems.
- Ability to develop metrics and reporting using technologies such as Power BI or Tableau.
- Ability to manage complex interlocks between Technical Marketing and Product Management.
Responsibilities
- Lead NPI and technical sales enablement to ensure Solutions Engineers and Architects are technically ready for product launches.
- Operationalize the formal NPI intake model.
- Govern the Launch Tiering Framework in alignment with the Cisco Product Development Methodology (CPDM).
- Drive implementation of structured content for agentic NPI enablement.
- Use AI tooling to improve team workflow efficiencies.
- Ensure high-quality technical enablement is delivered across release phases from Alpha to General Availability.
- Drive alignment across Product, Engineering, and Field Sales teams.
- Manage interlocks between Technical Marketing and Product Management.
- Develop metrics and reporting using technologies such as Power BI or Tableau.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) plan with Cisco matching contribution
- Paid parental leave
- Short- and long-term disability coverage
- Basic life insurance
- Paid holidays
- Floating holiday for non-exempt employees
- Paid day off for employee's birthday
- Paid year-end holiday shutdown
- Paid personal wellness days
- Paid vacation time for non-exempt employees
- Flexible vacation time off program for eligible exempt employees
- Paid sick time
- Additional paid time away may be requested for critical or emergency family-member issues
- Optional paid volunteer days
- Annual bonuses for eligible non-sales roles
- Sales incentive compensation for employees on sales plans
- Cisco restricted stock units may be available to eligible employees
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
