Leader, Technical Program Manager – NPI & Technical Sales Enablement – Splunk

Cisco•Research Triangle Park, NC
•$140,300 - $178,100

About The Position

Join Splunk Global Field Enablement, Readiness and Solutions (GFERS), a team responsible for the New Product Introduction (NPI) Program and the Technical Enablement for Sales framework. GFERS helps translate frequent releases across the Splunk portfolio into field readiness, working across Product Management, Engineering, and go-to-market leadership to scale enablement for sellers and technical sellers. The team focuses on operational excellence, governance, and aligning Splunk innovation with Cisco product development methodologies. As a people leader, lead and scale the NPI Enablement Program so the global sales force is equipped for product launches. Manage a team of NPI Program Managers, operationalize the NPI program framework, and govern the GFERS Launch Kit Tiering model in alignment with the Cisco Product Development Methodology (CPDM). Drive the architecture of technical NPI curriculum from foundational through advanced levels and build executive telemetry using Power BI or Tableau to track release coverage. The role aims to establish a scalable, high-velocity enablement engine that supports consistent readiness across the Cisco and Splunk unified portfolio.

Requirements

  • 8–12+ years of experience in Technical Program Management, Field Enablement, Technical Marketing, or Product Operations in enterprise cloud, SaaS, or cybersecurity.
  • 3+ years of direct people leadership experience managing technical program managers or technical enablement specialists.
  • Deep expertise in New Product Introduction life cycles, stage-gate governance (CPDM, Agile, or Stage-Gate), and roadmapping systems such as Jira, Asana, or Confluence.
  • Strong understanding of technical sales personas (SE, SA, Specialist) and technical selling activities.
  • Bachelor's degree in Computer Science, Engineering, Business, or equivalent practical experience.

Nice To Haves

  • PMP or PgMP certification.
  • Exceptional stakeholder orchestration and executive presence, with a proven ability to drive alignment without direct authority.
  • Experience building and maintaining executive dashboards using Power BI or Tableau.
  • Ability to structure complex technical curriculum requirements across multiple competency levels (101, 201, 301).
  • Experience balancing program workloads across product domains such as Security, Observability, and Platform.

Responsibilities

  • Lead and scale the NPI Enablement Program to prepare the global sales force for product launches.
  • Manage a team of NPI Program Managers.
  • Operationalize the NPI program framework.
  • Govern the GFERS Launch Kit Tiering model in alignment with the Cisco Product Development Methodology (CPDM).
  • Drive the architecture of technical NPI curriculum across foundational to advanced levels.
  • Build executive telemetry using Power BI or Tableau to track release coverage.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan with Cisco matching contribution
  • Paid parental leave
  • Short- and long-term disability coverage
  • Basic life insurance
  • Restricted stock unit grants may be available, subject to continued employment and vesting conditions.
  • 10 paid holidays per full calendar year
  • One floating holiday for non-exempt employees
  • One paid day off for the employee's birthday
  • Paid year-end holiday shutdown
  • Four paid personal wellness days
  • Paid vacation time for non-exempt employees; exempt employees participate in a flexible vacation time off program with no defined limit, subject to availability and business limitations.
  • 80 hours of sick time off provided on hire and each January 1, with up to 80 unused hours carried forward.
  • Additional paid time away may be requested for critical or emergency family issues.
  • Optional 10 paid volunteer days per full calendar year
  • Annual bonuses for eligible non-sales employees, subject to Cisco policies.
  • Performance-based incentive compensation for employees on sales plans, subject to the applicable Cisco plan.
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