Technical Program Manager – NPI & Technical Sales Enablement – Splunk
About The Position
Lead New Product Introduction (NPI) and Technical Sales Enablement to ensure Solutions Engineers and Architects are technically ready for product launches. Operationalize the formal NPI intake model and govern the Launch Tiering Framework aligned to the Cisco Product Development Methodology (CPDM). Drive structured content for agentic NPI enablement and use AI tooling to improve team workflow efficiency. The role delivers high-quality technical enablement across release phases from Alpha to General Availability to maximize market impact. The position is part of the GFERS team, which drives the NPI Technical Enablement Framework across platform, security, and observability domains. The team connects Product Management, Engineering, and GTM Field Leadership, operationalizes intake models, and governs launch frameworks to support technical readiness for the global technical sales force. The team also incorporates agentic experiences and AI innovation into technical enablement.
Requirements
- 8–10+ years of experience in Technical Program Management, Product Operations, or Technical Sales Enablement in enterprise cloud, SaaS, or cybersecurity.
- Demonstrated experience with New Product Introduction (NPI) lifecycles, stage-gate governance, and tracking systems such as Jira, Asana, or Confluence.
- Strong understanding of technical selling personas (SEs/SAs) and the assets and skills required for NPI readiness.
- Professional background in security, ITOps, observability, or data management and analytics.
- Bachelor's degree in Computer Science, Engineering, Business, or equivalent practical experience.
Nice To Haves
- Experience with AI agents, automated content workflows, and modern enablement tooling pipelines.
- Ability to drive alignment across Product, Engineering, and Field Sales teams without direct authority.
- Prior experience or specific knowledge of Splunk products and ecosystems.
- Ability to develop metrics and reporting using technologies such as Power BI or Tableau.
- Exceptional orchestration skills to manage complex interlocks between Technical Marketing and Product Management.
Responsibilities
- Lead NPI and Technical Sales Enablement to prepare Solutions Engineers and Architects for product launches.
- Operationalize the formal NPI intake model.
- Govern the Launch Tiering Framework in alignment with the Cisco Product Development Methodology (CPDM).
- Drive implementation of structured content for agentic NPI enablement.
- Leverage AI tooling to improve team workflow efficiencies.
- Deliver technical enablement across release phases from Alpha through General Availability.
- Coordinate across Product Management, Engineering, GTM Field Leadership, Technical Marketing, and Field Sales.
Benefits
- Medical, dental, and vision insurance
- 401(k) plan with Cisco matching contribution
- Paid parental leave
- Short- and long-term disability coverage
- Basic life insurance
- Paid holidays and a floating holiday for non-exempt employees
- Birthday day off, year-end holiday shutdown, and personal wellness days
- Paid vacation or flexible vacation time off, depending on employee classification
- Sick time off
- Additional paid time away may be requested for critical or emergency family issues
- Optional paid volunteer days
- Annual bonuses for eligible non-sales employees
- Performance-based incentive pay for employees on sales plans
- Potential eligibility for Cisco restricted stock unit grants
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What This Job Offers
Job Type
Full-time
Career Level
Senior
