Technical Program Manager – NPI & Technical Sales Enablement – Splunk
About The Position
The Technical Program Manager will lead New Product Introduction (NPI) and technical sales enablement so Solutions Engineers and Architects are technically ready for product launches. The role operationalizes the formal NPI intake model and governs the Launch Tiering Framework in alignment with the Cisco Product Development Methodology (CPDM). It drives structured content for agentic NPI enablement and uses AI tooling to improve team workflow efficiency. The role is accountable for delivering high-quality technical enablement across release phases, from Alpha to General Availability, to maximize market impact. The position sits on the GFERS team, which drives the NPI Technical Enablement Framework across platform, security, and observability domains. The team connects Product Management, Engineering, and GTM Field Leadership, and works cross-functionally to operationalize intake models and govern launch frameworks. The environment includes efforts to integrate agentic experiences and AI innovation into technical seller enablement.
Requirements
- 8–10+ years of experience in Technical Program Management, Product Operations, or Technical Sales Enablement in enterprise cloud, SaaS, or cybersecurity.
- Demonstrated experience with New Product Introduction (NPI) life cycles, stage-gate governance, and tracking systems such as Jira, Asana, or Confluence.
- Strong understanding of technical selling personas (SEs/SAs) and the assets and skills required for NPI readiness.
- Professional background in security, ITOps, observability, or data management and analytics.
- Bachelor's degree in Computer Science, Engineering, Business, or equivalent practical experience.
Nice To Haves
- Experience with AI agents, automated content workflows, and modern enablement tooling pipelines.
- Proven ability to drive alignment across Product, Engineering, and Field Sales teams without direct authority.
- Prior experience or specific knowledge of Splunk products and ecosystems.
- Ability to develop metrics and reporting using technologies such as Power BI or Tableau.
- Exceptional orchestration skills to manage complex interlocks between Technical Marketing and Product Management.
Responsibilities
- Lead NPI and technical sales enablement to prepare Solutions Engineers and Architects for product launches.
- Operationalize the formal NPI intake model.
- Govern the Launch Tiering Framework in alignment with the Cisco Product Development Methodology (CPDM).
- Drive implementation of structured content for agentic NPI enablement.
- Leverage AI tooling to increase team workflow efficiencies.
- Ensure high-quality technical enablement is delivered across release phases from Alpha to General Availability.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) plan with Cisco matching contribution
- Paid parental leave
- Short- and long-term disability coverage
- Basic life insurance
- Paid holidays and a floating holiday for non-exempt employees
- Birthday day off
- Paid year-end holiday shutdown
- Paid personal wellness days
- Paid vacation or flexible vacation time off, depending on employee classification
- Sick time off
- Additional paid time away may be requested for critical or emergency family issues
- Optional paid volunteer days
- Annual bonuses for eligible non-sales roles
- Performance-based incentive pay for employees on sales plans
- Cisco restricted stock unit grants may be available, subject to eligibility and continued employment
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What This Job Offers
Job Type
Full-time
Career Level
Senior
