Medical Device Sales Territory Account Manager

Tactile Medical•Charlotte, NC

About The Position

At Tactile Medical, we specialize in developing at-home therapy devices to treat lymphedema, chronic venous insufficiency, and respiratory illnesses. The Territory Account Manager educates therapists, physicians, and patients about Tactile Medical products in an assigned territory and establishes sales strategies to attain monthly, quarterly, and annual sales goals. The role also focuses on penetrating underserved clinical markets and assisting with customer support, including training, reimbursement, concerns, and complaints. The position requires compliance with applicable regulatory requirements, including HIPAA.

Requirements

  • Bachelor’s degree or equivalent combined education and work experience (4 years).
  • Meet one of the following experience qualifications: 3 or more years of outside or inside sales experience; 1 or more years of medical sales experience; 4 or more years of patient-facing clinical experience; or 2 or more years of Tactile Medical patient-facing or sales-support work experience.
  • Knowledge of third-party payer policies.
  • Ability to travel within the assigned territory and outside the territory for conferences and training.
  • Ability to lift 20 pounds.

Nice To Haves

  • Healthcare sales experience with clinicians such as doctors, surgeons, or therapists.
  • Clinical experience working directly with lymphedema patients, such as experience as a Nurse, CLT, PTA, PT, OT, or OTA.
  • Demonstrated success selling Tactile Medical products.
  • Demonstrated ability to launch new products.

Responsibilities

  • Educate therapists, patients, and physicians on the Flexitouch System and other Tactile Medical products and services.
  • Establish sales strategies to attain monthly, quarterly, and annual sales goals.
  • Assist with customer support, including training, reimbursement, concerns, and complaints.
  • Perform other duties as assigned.
  • Maintain compliance with applicable regulatory requirements, including HIPAA.

Benefits

  • Medical benefits
  • Dental benefits
  • Vision benefits
  • Retirement benefits
  • Employee stock purchase plan
  • Paid time off
  • Parental leave
  • Family medical leave
  • Volunteer time off
  • Additional leave programs
  • Life insurance
  • Disability coverage
  • Other life and work wellness benefits and discounts
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