Sales Manager (Part Time)

Carter's • Fayetteville, NY

6d

About The Position

As a part-time Sales Manager at Carter’s, you will be a welcoming first point of contact for families shopping for babies and young children. You will help customers find products for milestones ranging from welcoming a new baby to preparing for the first day of school, while building product and brand knowledge and supporting an inclusive store environment. The role includes leading and coaching the store team, delivering customer service across sales channels, and helping achieve business results. The position requires the ability to perform physical store tasks and availability that may include days, nights, weekends, and holidays as scheduled. Compensation ranges from $18.25 to $22.25 per hour based on experience and location.

Requirements

• High school diploma or GED.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Proficient computer and technology skills, including Outlook, Excel, and web navigation.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Nice To Haves

• Positive and solutions-oriented mindset.
• A variety of skills and experiences.

Responsibilities

• Become a product and brand expert across Carter’s brands and help families navigate product needs from preemie through size 14.
• Welcome customers and assist them with product styles, features, and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and the omni-channel experience while coaching others.
• Lead and execute an assigned business focus area through planning and detailed follow-through.
• Perform Leader on Duty supervisory responsibilities, drive results, and respond to customer concerns with timely and appropriate resolutions.
• Use customer feedback to identify opportunities and implement actions that drive results.
• Build customer loyalty through company-sponsored programs, including credit.
• Provide consistent, in-the-moment feedback to the store team and raise performance concerns to the Store Manager.
• Recognize exceptional performance through positive reinforcement and appreciation.
• Support the store team with asset protection through customer service, safety awareness, and operational controls.

Benefits

• Schedules designed to fit employees’ lives, with hours of operation intended to support work-life balance.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program offering tuition-free GED or bachelor’s degree completion or English-as-a-second-language learning.
• Professional and personal development, training, and development programs.
• Development opportunities to grow in the current role and beyond.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: High school or GED