Retail Associate Jobs

About The Position

Requirements

• Uphold the company’s commitment to diversity, inclusion, and respect in interactions with customers and colleagues.
• Proven retail experience, preferably in the beauty industry.
• Strong interpersonal and communication skills, including the ability to share knowledge.
• Passion for beauty and staying updated on the latest trends and products.
• Ability to work flexibly, including days, evenings, weekends, and holidays.
• High school diploma or equivalent.
• Self-motivated, current on industry developments, and supportive of operational excellence.
• Resourceful and able to adapt quickly to changing priorities.
• 1–2 years of direct experience.

Nice To Haves

• Beauty certification.
• Advanced authority and expertise in a specific brand.

Responsibilities

• Build and maintain strong, personalized customer relationships and provide a welcoming, inclusive atmosphere.
• Maintain knowledge of beauty products across skincare, makeup, haircare, and fragrance categories, and stay current on products and industry trends.
• Offer tailored product recommendations based on clients’ needs, preferences, and skin types; conduct product demonstrations and provide application tips.
• Drive sales by communicating product benefits and promotions, and encourage repeat business by informing customers about loyalty programs and upcoming events.
• Assist with stock management, product availability, and maintaining an organized, visually appealing store environment.
• Participate in and occasionally lead in-store beauty workshops.
• Collect customer feedback about products and services and share insights with the management team.

Benefits

• Inclusive, challenging, and fun work environment.
• Empowerment to perform impactful work with tangible results.
• Commission and bonus opportunities.
• Merchandise discounts and gratis.
• Paid time off for full-time hourly employees.
• Medical, dental, and vision coverage, and 401(k).
• Advancement opportunities and mentorship.
• Employee Assistance Program with mental health and financial literacy resources.
• Colleague Resource Groups and give-back/volunteer opportunities.