RETAIL SALES ASSOCIATE

Carter Machinery•Felton, DE
•Onsite

About The Position

The Retail Sales Associate (RSA) maintains a strong retail presence at the assigned store while driving sales and customer engagement across the region. The role involves proactively reaching out to potential customers, assisting walk-in customers, and providing a seamless buying experience. Compensation includes a base salary and monthly sales commissions, with commission rates varying by product or commodity sold or rented. The position requires travel and work hours based on job and customer demand. The RSA is expected to uphold Carter Machinery’s Core Values of Integrity, Commitment, Excellence, and Teamwork by embracing The Carter Way.

Requirements

  • Strong communication and interpersonal skills.
  • Ability to engage customers, build relationships, and drive sales.
  • Self-motivated, with a proactive approach to outbound calling and lead generation.
  • Excellent organizational skills and attention to detail.
  • Excellent time-management skills and a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Ability to function well in a high-volume, fast-paced environment.
  • Excellent driving record.
  • Ability to travel and work hours required by the job and customer demand.

Nice To Haves

  • Familiarity with heavy equipment, construction products, or related industries.
  • Proficiency in CRM systems and Microsoft Office Suite.
  • Previous sales or customer service experience, ideally in a retail or equipment-related industry.
  • College degree in a related field.

Responsibilities

  • Maintain a strong retail presence at the assigned store.
  • Drive sales and customer engagement across the region.
  • Proactively contact potential customers through outbound calling and lead generation.
  • Assist walk-in customers and ensure a seamless buying experience.
  • Uphold the company’s Core Values of Integrity, Commitment, Excellence, and Teamwork by embracing The Carter Way.
  • Travel and work hours required by the job and customer demand.

Benefits

  • Health, dental, and vision insurance
  • Paid time off
  • 401(k) with a $0.75 to $1.25 match up to 6%
  • Life and disability insurance
  • In-house training instructors and programs
  • Tuition reimbursement
  • Employee referral bonus program
  • Tool allowances and tool loans
  • Discounts on cellular phone service, computers, and vehicles
  • Opportunities for overtime
  • Shift differential, if applicable
  • Base salary plus monthly sales commissions
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