Retail Associate

Goodwill Industries Of Middle Ga•Macon, GA

2d•Onsite

About The Position

As a Retail Store Associate at Goodwill Industries of Middle Georgia and the CSRA, you support the organization’s mission by collecting, processing, and selling donated goods at retail stores and donation centers. The position suits people who take pride in quality work, enjoy a fast-paced, team-oriented environment, and want to contribute to the community. Associates also model a strong work ethic for people receiving Goodwill training or job-placement assistance. Duties may vary by work requirements or projects, and the role may include other duties assigned by a manager.

Requirements

Ability to perform basic math functions.
Strong communication and interpersonal skills.
Ability to push, pull, and lift up to 50 lbs., with or without reasonable accommodations.
Ability to work a full shift of at least 8 hours per scheduled workday.
Flexibility to work a rotating schedule, including evenings and weekends, as assigned.

Nice To Haves

High school diploma or GED preferred.

Responsibilities

Serve as a role model and instructor in the subject of work for individuals receiving training or job-placement assistance, demonstrating a strong work ethic and commitment to quality.
Greet and assist customers with merchandise selection and provide excellent customer service; direct complaints to appropriate personnel.
Operate the store cash register according to company policies and procedures.
Close and balance the assigned cash drawer at the end of the shift.
Rotate sales-floor merchandise as instructed and accurately record rotation numbers.
Assist with display setup and merchandise presentation.
Maintain store cleanliness and organization according to company standards.
Follow company safety and security policies and procedures.
Cross-train in other workstations as needed.
Greet and assist donors, ensuring paperwork is completed accurately.
Pre-sort donations into appropriate categories and workstations.
Assess merchandise quality and prepare acceptable items for the sales floor.
Remove and dispose of unsellable items according to company procedures.
Assist truck drivers with loading and unloading donation trailers.
Accurately record production and rotation numbers.
Maintain safety standards and a secure working environment.
Provide excellent donor relations and escalate concerns to appropriate personnel.
Maintain cleanliness and organization of the work area in accordance with company standards.
Perform other duties as assigned by the manager.