Retail Associate

Columbia Sportswear Company • Southaven, MS

11d

About The Position

As a Retail Associate at Columbia Sportswear Company, you serve as a brand ambassador and help create exceptional in-store experiences through positive customer interactions. You use problem-solving and sales skills to answer customer questions, make product recommendations, and support the company’s values of customer service and teamwork. Associates help ensure product availability, maintain visual displays, assist customers, and process checkout transactions while supporting the Store Leadership team and the company’s mission of “Connecting Active People with Their Passions.”

The role pays $15 per hour and is open to applicants age 16 or older. The position offers a flexible work schedule, opportunities for advancement, wellness time off, employee discounts across Columbia, prAna, Sorel, and Mountain Hardwear brands, and access to Employee Assistance Programs. Temporary employees may be eligible for the company 401(k) plan and match subject to age and hours-worked requirements, as well as employee discounts and wellness time off.

Requirements

• Must be at least 16 years of age.
• Up to 2 years of experience in a position or specialization.
• Skill operating inventory and point-of-sale (POS) systems and other retail software tools.
• Ability to communicate clearly with others.
• Availability to work a flexible retail schedule that may change seasonally and in response to location-specific business trends or forecasts.
• Ability to frequently move about an active environment and frequently adjust or move items weighing up to 40 pounds.

Nice To Haves

• High school diploma or GED preferred.

Responsibilities

• Respond to customer questions or issues about product features, benefits, and availability, and understand customer needs and preferences.
• Demonstrate and explain merchandise, suggest suitable options, and provide exceptional customer service.
• Maintain store standards for visual merchandising, cleanliness, and safety.
• Retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform cash register transactions, including sales, returns, exchanges, and loyalty-program connections, accurately and efficiently.
• Receive, handle, replenish, and process incoming and outgoing products accurately and efficiently to contribute to store profitability.

Benefits

• Wellness time off.
• Employee discounts across Columbia, prAna, Sorel, and Mountain Hardwear brands.
• Employee Assistance Programs providing access to free mental health services, financial services, fitness program discounts, and more.
• Temporary employees may be eligible for a 401(k) plan with a company match, subject to age and hours-worked requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed