FT GC Retail Sr. Sales Associate Store 760

The Guitar Center Company•Augusta, GA

About The Position

Guitar Center is seeking a Senior Sales Associate to create a welcoming, engaging store experience and help customers find instruments and equipment that support their musical interests. The role combines sales, product expertise, relationship building, merchandising, store operations, and team leadership in a fast-paced retail environment. The Senior Sales Associate helps achieve sales targets through product recommendations, upselling, and cross-selling; maintains knowledge of instruments, accessories, and recording equipment; and supports the development of other Associates’ product knowledge and customer relationships. The role also includes organizing displays, restocking shelves, mentoring colleagues, supporting customer interactions and operational tasks, and serving as a keyholder who may open or close the store as needed. Guitar Center describes its workplace as a creative, vibrant environment with opportunities to grow a career and share a passion for music. Musician employees may use gig leave to take time off for a tour and return to their jobs afterward. The company offers medical, dental, vision, 401(k) with company match, mental health support, paid sick, holiday, and vacation time, employee discounts, and tuition reimbursement options.

Requirements

Passion for music and a solid understanding of various instruments and products.
Proven sales track record and ability to exceed sales targets.
Excellent verbal and written communication skills.
Ability to thrive in a fast-paced retail environment and strong organizational skills.
Ability to influence and inspire others to achieve shared goals.
Willingness to work additional hours if needed and work nights and weekends as needed.

Responsibilities

Create a welcoming environment and help customers find instruments and gear suited to their musical interests.
Achieve and exceed sales targets by recommending products and using upselling and cross-selling.
Maintain expert product knowledge, including instruments, accessories, and recording equipment, and help improve other Associates’ product knowledge.
Build customer relationships and help fellow Associates foster relationships in the local music community.
Organize merchandise displays, restock shelves, and maintain the store.
Guide and mentor team members, support customer interactions and operational tasks, and open or close the store as needed as a keyholding team member.

Benefits

Gig leave for musician employees to take time off for a tour and return to their job afterward.
Medical insurance.
Dental insurance.
Vision insurance.
401(k) with company match.
Mental health support.
Paid sick time.
Paid holidays.
Paid vacation time.
Employee discount program.
Tuition reimbursement options.