FT GC Retail Sr. Sales Associate Store 441

Guitar Center•Arlington, TX

About The Position

Guitar Center is seeking a passionate, goal-driven Senior Sales Associate to create welcoming customer experiences and help people find the instruments and equipment that support their musical interests. The role combines sales, product expertise, customer relationship building, merchandising, store operations, and peer guidance in a fast-paced retail environment. The Senior Sales Associate helps achieve sales targets by recommending products and identifying opportunities to upsell and cross-sell. The associate maintains knowledge of instruments and recording equipment, supports the development of fellow associates’ product knowledge, and helps build relationships with customers and the local music community. As a keyholding team member, the associate may open and close the store as needed. Guitar Center describes its workplace as a creative, vibrant environment centered on music and offers musicians gig leave to take time off for a tour and return to their job. The position requires flexibility to work additional hours when needed and nights and weekends as needed.

Requirements

  • Passion for music and a solid understanding of a variety of instruments and products.
  • Proven track record in sales and ability to exceed sales targets.
  • Excellent verbal and written communication skills.
  • Ability to thrive in a fast-paced retail environment and strong organizational skills.
  • Ability to influence and inspire others.
  • Flexibility to work additional hours if needed and nights and weekends as needed.

Responsibilities

  • Create a welcoming environment where customers feel inspired to explore their musical interests.
  • Help customers find instruments, gear, and accessories suited to their needs.
  • Achieve and exceed sales targets through sales, upselling, and cross-selling.
  • Maintain expert knowledge of instruments and products, including recording equipment, and help improve fellow associates’ product knowledge.
  • Build strong customer relationships and help fellow associates develop customer relationships and connections with the local music community.
  • Organize displays, restock shelves, and maintain the store.
  • Guide and mentor team members, supporting them during customer interactions and operational tasks.
  • Open and close the store as needed as a keyholding team member.

Benefits

  • Gig leave for employee-musicians to take time off for a tour and return to their job.
  • Medical benefits.
  • Dental insurance.
  • Vision insurance.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick time.
  • Paid holiday time.
  • Paid vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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