FT GC Retail Sr. Sales Associate Store 238

Guitar Center•Redmond, WA

About The Position

Guitar Center is seeking a music enthusiast with sales ability and leadership skills to join its retail team as a Senior Sales Associate. The role focuses on creating a welcoming customer experience, helping customers choose instruments and accessories, and achieving sales goals while supporting the knowledge and performance of fellow Associates. The Senior Sales Associate also helps maintain store displays and operations and serves as a keyholder, opening or closing the store as needed. The position is paid at $24.78–$30.98 per hour plus commission, depending on background and experience. Guitar Center describes its environment as creative and vibrant, with opportunities to grow a career and share a passion for music. Musician employees may use gig leave to take time off to perform or tour and return to their job afterward.

Requirements

  • Passion for music and a solid understanding of various instruments and products.
  • Proven sales track record and ability to exceed sales targets.
  • Excellent verbal and written communication skills.
  • Ability to thrive in a fast-paced retail environment.
  • Strong organizational skills.
  • Ability to influence and inspire others to achieve shared goals.
  • Flexibility to work additional hours and nights and weekends as needed.

Responsibilities

  • Create a welcoming environment that encourages customers to explore their musical interests.
  • Help customers select instruments, gear, and accessories that suit their needs.
  • Meet and exceed sales targets, including through upselling and cross-selling.
  • Maintain expert knowledge of products, including guitars and recording equipment, and help improve product knowledge among others.
  • Build and maintain customer relationships and help other Associates foster relationships within the local music community.
  • Maintain store presentation by organizing displays, restocking shelves, and keeping the store in good condition.
  • Guide and mentor team members and support them with customer interactions and operational tasks.
  • Open and close the store as needed as a keyholding member of the store.
  • Work additional hours when needed and work nights and weekends as needed.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick, holiday, and vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
  • Gig leave for musician employees to take time off to perform or tour and return to their job afterward.
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