Retail Sales Associate Spanish Bilingual

Verizon • Miami Beach, FL

2d • Onsite

About The Position

As a full-time, onsite Verizon Retail Sales Associate, you will work with a team to drive sales and help customers find technology products and services that meet their needs. You will build customer connections, ask questions to uncover needs, recommend complete solutions, and close sales using clear communication. The role also involves ongoing training and development in store operations, merchandising, and inventory. You may contact interested Verizon customers by phone or text and engage with the community at Verizon-sponsored off-site events.

The position requires bilingual fluency in English and Spanish. The schedule is 40 hours per week and may include evenings, weekends, and holidays; schedules are provided four weeks in advance. Employees may have opportunities to pick up additional shifts during busy periods. Compensation includes a base rate of $16 to $21 per hour, with commission potential based on individual sales performance. Eligible bilingual employees in qualifying locations may receive an additional $3,000 annually after passing a language assessment. Compensation varies by geography, hours worked, and performance.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Fluency in English and Spanish.
• Willingness to work evenings, weekends, and holidays.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand Verizon’s customer base.
• Build connections with customers and ask questions to identify their needs.
• Recommend products and solutions that address customer needs.
• Close sales using effective communication and straightforward technology solutions.
• Participate in ongoing training and develop skills in merchandising and inventory operations.
• Contact interested Verizon customers by outbound calls and text messages to grow the customer base.
• Engage with the community, including at off-site Verizon-sponsored events.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Paid parental leave: eight weeks for eligible new parents, potentially up to 16 weeks for the birthing parent when paired with short-term disability.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Premium pay may be available, depending on role, including overtime, shift differential, holiday pay, and allowances.
• Newly hired employees receive up to 15 vacation days per year, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED