Retail Sales – Part Time

Lowe's Home Centers • Michigan City, IN

2d

About The Position

The Customer Service Associate welcomes Lowe's customers and helps them find products and services for home improvement needs. The role focuses on listening to customers, answering questions, selecting and handling merchandise, organizing and replenishing stock, and ensuring customers' needs are met. Associates work in a department assigned according to hiring needs and skillsets, such as appliances, flooring, hardware, tools, building materials, plumbing, electrical, paint, or Pro Services. Duties may vary by department and can include preparing merchandise to meet customer needs, such as tinting paint or cutting materials. The position may involve occasional merchandise loading and occasional travel to meetings, training, or neighboring stores. Working conditions may include indoor and outdoor environments, varied weather, noise, and moving equipment.

Requirements

• At least 6 months of experience using a computer to input, access, modify, or output information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other necessary activities.
• Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without accommodation.
• Follow lifting guidelines, which limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
• Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate and handle merchandise.
• Replenish merchandise by identifying empty shelf areas and down-stocking supplies.
• Process orders and deliveries accurately and on time.
• Cross-functionally train in other store areas to support customer service.
• Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% associate discount.
• Track to the Trades program.
• Competitive pay.
• Flexible schedules.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed