FT GC Retail Sr. Sales Associate Store 241

The Guitar Center Company • Eugene, OR

2d

About The Position

Guitar Center is seeking a Senior Sales Associate to create a welcoming, engaging retail experience and help customers find instruments and equipment that suit their musical interests. The role combines customer service, sales, product expertise, relationship-building, merchandising, and support for store operations.

The Senior Sales Associate helps achieve sales goals through product recommendations, upselling, and cross-selling; maintains knowledge of instruments, accessories, and recording equipment; and helps build customer relationships and the store’s presence in the local music community. The role also includes mentoring and guiding other team members, assisting with customer interactions and operational tasks, and opening or closing the store as needed as a keyholding member.

This position is suited to a music enthusiast with demonstrated sales ability, strong communication and organizational skills, a collaborative approach, and the flexibility to work additional hours and nights or weekends as needed. Guitar Center describes its environment as creative and vibrant, with opportunities to grow a career and share a passion for music. Musicians may be eligible for gig leave to take time off to perform or tour and return to their job afterward.

Requirements

• Passion for music and a solid understanding of various instruments and products.
• A proven track record in sales and ability to exceed targets.
• Excellent verbal and written communication skills.
• Ability to thrive in a fast-paced retail environment and strong organizational skills.
• Ability to influence and inspire others to achieve goals.
• Flexibility to work additional hours and nights and weekends as needed.

Responsibilities

• Create a welcoming environment and help customers find suitable musical gear.
• Achieve and exceed sales targets through product recommendations, upselling, and cross-selling.
• Maintain expert-level knowledge of instruments, accessories, and recording equipment, and help increase colleagues’ product knowledge.
• Build strong customer relationships and help fellow associates foster relationships within the local music community.
• Organize displays, restock shelves, and maintain the store.
• Guide and mentor team members, supporting them with customer interactions and operational tasks.
• Open and close the store as needed as a keyholding member.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) with company match
• Mental health support
• Paid sick time
• Paid holidays
• Paid vacation time
• Employee discount program
• Tuition reimbursement options
• Gig leave for musician employees

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed