FT GC Retail Sr. Sales Associate Store 241

Guitar Center • Eugene, OR

1d • Onsite

About The Position

Guitar Center is seeking a Senior Sales Associate to provide customers with a welcoming, music-focused retail experience. The role helps customers find instruments, accessories, and other gear suited to their musical needs while achieving sales targets through product recommendations, upselling, and cross-selling. The associate maintains strong customer relationships and expert knowledge of store products, and helps build the knowledge and effectiveness of fellow associates.

The position also supports merchandising, restocking, store maintenance, and day-to-day operations. As a keyholding member of the store, the associate may open or close the store as needed and guide and mentor team members. Guitar Center describes the work environment as creative and vibrant, with opportunities to share a passion for music and grow a career. Eligible musician employees may use gig leave to take time off to perform or tour and return to their job afterward.

Requirements

• Passion for music and a solid understanding of various instruments and products.
• Proven sales track record and ability to exceed sales targets.
• Excellent verbal and written communication skills.
• Ability to thrive in a fast-paced retail environment and strong organizational skills.
• Ability to influence and inspire others toward shared goals.
• Flexibility to work additional hours if needed and work nights and weekends as needed.

Responsibilities

• Create a welcoming environment where customers feel inspired to explore their musical interests.
• Help customers select instruments, accessories, and other gear that meet their needs.
• Achieve and exceed sales targets through upselling and cross-selling.
• Maintain expert product knowledge, including instruments and recording equipment, and help improve product knowledge among other associates.
• Build and maintain customer relationships and help fellow associates foster customer relationships in the local music community.
• Organize displays, restock shelves, and maintain the store.
• Guide and mentor team members and support them during customer interactions and operational tasks.
• Open and close the store as needed as a keyholding team member.

Benefits

• Medical, dental, and vision benefits.
• 401(k) with company match.
• Mental health support.
• Paid sick, holiday, and vacation time.
• Employee discount program.
• Tuition reimbursement options.
• Gig leave for musician employees to take time off to perform or tour and return to their job afterward.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed