Receptionist Jobs in Las Vegas, NV

About The Position

Requirements

• High school diploma or equivalent.
• At least 2 years of customer service or medical office experience.
• Intermediate computer competency, including the ability to learn new programs quickly.
• Ability to type 45 words per minute with minimal errors.
• Strong written and oral communication skills.
• Sound judgment when making decisions concerning patients and staff.
• Ability to manage multiple assignments under varying degrees of pressure, usually from deadlines.
• Proven ability to work well in a team situation or in any other assigned role.
• Professional and compassionate focus on patient care and customer service.
• Exceptional interpersonal skills, including the ability to exhibit workplace civility and promote a positive work environment.

Responsibilities

• Greet and assist all patients cheerfully and professionally.
• Obtain patient demographic information and enter it accurately into the EMR.
• Verify patient insurance information at each visit.
• Scan pertinent patient information into the EMR, including authorizations and recent lab reports provided by patients.
• Obtain patient authorization for medical-record releases in compliance with HIPAA.
• Schedule necessary appointments after patient visits.
• Review next-day office schedules and prepare charts as needed.
• Collect co-pays and patient balances.
• Identify and accurately resolve minor patient billing complaints.
• Assist with ordering, receiving, and stocking office supplies.
• Maintain the cleanliness of the patient lobby.
• Assist other Medical Receptionists and clinic colleagues.
• Perform other duties as assigned.