Front Desk Receptionist

Radiology Partners•Las Vegas, NV

6d•Onsite

About The Position

Desert Radiology, a Radiology Partners practice, is seeking a Front Desk Receptionist to support outpatient imaging services in the Greater Las Vegas area. The role greets patients, provides directions and information, and assists with forms and exam preparation. It also involves verifying patient and appointment information in radiology systems, confirming appointments, scheduling exams, ordering labs as needed, and answering phones while responding to patient needs promptly and appropriately.

Requirements

Knowledge of medical reception tasks, clinic procedures, medical terminology, and paperwork processing requirements.
Knowledge of and experience using office equipment, including telephone, fax, computer, and photocopier.
Experience using radiology-related computer systems (RIS/PACS).
Ability to communicate clearly in person and on the telephone.
Ability to use interpersonal skills to interact effectively with physicians, facility staff, patients, and families when providing instructions or responding to questions.

Responsibilities

Greet patients politely, promptly, and helpfully; provide directions, information, and other assistance as needed.
Provide patients with appropriate forms to complete and sign, and provide exam preparation instructions and materials when necessary.
Enter and/or verify patient, referring physician, insurance, and exam information in RIS/PACS to ensure accuracy and receipt.
Review scheduled appointments and contact patients by telephone to confirm appointment date, time, and location; advise patients of required preparations when necessary.
Schedule patient exams based on physician and facility availability.
Order labs as necessary.
Answer phones pleasantly and handle patient needs in a timely and appropriate manner.