Receptionist

Ultimate Fighting Championship•Las Vegas, NV

About The Position

The Receptionist is the company’s first point of contact for guests, both in person and by phone. The role greets and checks in arriving guests, notifies the appropriate personnel, and makes guests comfortable while they wait. The Receptionist also directs incoming calls, assists with caller inquiries, maintains the reception area and guest logbook, sorts and distributes US mail, and performs administrative tasks and other assigned duties.

Requirements

  • Previous experience in a reception or front-desk role.
  • Polished and professional demeanor.
  • Positive, service-oriented personality.
  • Excellent interpersonal, listening, and follow-up skills.
  • Ability to work independently.
  • Ability to multitask and calmly and professionally handle the needs of guests and callers simultaneously.
  • Excellent attention to detail.
  • Ability to maintain discretion and protect confidential information.
  • Excellent proofreading and grammatical skills.
  • Computer literacy and working knowledge of Microsoft Excel, Word, and Outlook.

Responsibilities

  • Welcome guests to the corporate headquarters, greet them, and assist with their needs.
  • Check guests in and notify staff of their arrival.
  • Answer multiple phone lines professionally, direct callers to the appropriate UFC employee, and respond to inquiries in accordance with company standards.
  • Follow security procedures, monitor the guest logbook, and assist with matters that arise.
  • Keep the reception area clean and presentable.
  • Sort incoming US mail by department or recipient and deliver it to recipients.
  • Perform other assigned duties, tasks, and projects.
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