Front Desk Receptionist

COMPREHENSIVE EYECARE PARTNERS LLC GROUP • Las Vegas, NV

20d • Onsite

About The Position

The Front Desk Receptionist helps provide a positive patient experience by communicating clearly, adapting to patients’ needs, and maintaining accurate medical records. The role requires a high level of attention to detail and patient focus. The receptionist organizes patient charts, answers and routes calls, schedules appointments, greets and directs visitors, registers patients, coordinates referrals, collects payments, and reconciles daily cash reports. Other duties may be assigned.

Requirements

• One year of experience in a fast-paced environment focused on patient care or customer service.
• Proficiency in MS Word, Outlook, and Excel.
• High school diploma or GED preferred.

Nice To Haves

• Healthcare experience.
• Data entry and medical office software knowledge.

Responsibilities

• Organize and maintain patient chart files, including generating chart numbers, filing charts, and pulling charts.
• Answer telephone calls, respond to inquiries, direct callers to appropriate personnel, or initiate triage slips for medical personnel to respond.
• Schedule appointments and enter appointment dates and times into the computerized scheduler.
• Greet and direct patients, salespeople, and visitors.
• Register patients by verifying that their records are current and accurate.
• Coordinate patient referrals through insurance and other physician offices.
• Collect patient payments and reconcile daily cash reports.
• Perform other duties as assigned.

Benefits

• Generous paid time off.
• Medical, dental, and vision benefits.
• Paid holidays.
• Company-paid life insurance.
• 401(k).
• Paid mileage between practices during work hours.
• Ongoing education, including certification reimbursement.
• Discount programs, including vision discounts on products and services.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED