Tour Receptionist - $17.50/hr + Benefits
About The Position
The Sales Support Associate (Tour Receptionist/Sales Admin) supports the Resort Tour Reception, Gifting, Kids Club, Sales F&B, and Sales Receptionist functions, ensuring they are performed professionally and in an organized manner while providing guests with a quality experience. The role handles check-in and departure for the designated sales and marketing department, verifies marketing qualifications for tour assignments, prepares departmental reports after management approval, and carries out the gifting process for designated sales and marketing areas. The position is paid $17.50 per hour. The schedule requires weekend work, most holidays, and open availability for day shifts between 7:30 a.m. and 6 p.m.; days off fall during the week. The resort is closed and holidays are paid on Thanksgiving and Christmas.
Requirements
- Excellent computer and telephone skills.
- Proficiency with the Internet, MS Word, PowerPoint, and Excel.
- Strong customer service commitment and execution.
- Ability to prioritize, organize, and delegate assignments.
- Strong work ethic.
- Excellent verbal and written communication skills.
- Well-developed judgment, interpersonal, and communication skills.
- Attention to detail and an analytical as well as creative approach to tasks.
- Availability for day shifts between 7:30 a.m. and 6 p.m., with open availability and flexibility.
- Ability to work weekends and most holidays.
Nice To Haves
- Hospitality experience.
Responsibilities
- Perform all elements of the check-in and departure process for the designated sales and marketing department.
- Achieve personal and departmental written objectives set by the Manager of Sales & Marketing Services.
- Verify marketing qualifications to ensure accurate tour assignments.
- Prepare and distribute departmental reports upon management approval.
- Execute the gifting process for designated sales and marketing areas.
- Participate in proactive team efforts to achieve departmental and company goals.
- Carry out reasonable requests from management.
Benefits
- Rewards & Recognition Programs
- Comprehensive medical, dental, and vision coverage
- 401K match
- Team Member Travel Perks and Discounts
- Tuition Assistance
- Referral Compensation Program
- Paid holidays on Thanksgiving and Christmas
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
