Tour Receptionist II

Holiday Inn Club Vacations • Kissimmee, FL

1d

About The Position

The Receptionist represents the company and provides a welcoming, professional first impression by telephone and in person. The role also provides administrative support as needed.

Requirements

• High school diploma or equivalent.
• At least 1 year of experience in a receptionist or administrative position.
• Experience answering multi-line phones.
• Clear speaking voice and friendly, professional demeanor and etiquette.
• Excellent organizational skills and attention to detail.
• Proficiency with Microsoft Office Suite, including Word, Outlook, and Excel.

Responsibilities

• Answer a multi-line phone system, determine callers’ purposes, direct calls appropriately, and relay accurate messages.
• Answer questions about the organization and provide callers with the address, directions, and other information.
• Welcome on-site candidates, visitors, and vendors; determine the nature of their business and contact the appropriate person to meet them at reception.
• Maintain a log tracking issues and the dates and times of their resolution.
• Maintain the conference-room calendar and employee telephone and directory information.
• Contact the appropriate vendor or department about facility maintenance and cleaning issues affecting day-to-day operations, such as lighting, heating, water, and housekeeping.
• Order supplies, process invoices, distribute mail, and assist with special projects as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED