Receptionist

UFC•Las Vegas, NV

About The Position

The Receptionist serves as the company’s first point of contact for guests, both in person and by phone. The role welcomes and checks in guests, notifies the appropriate personnel of their arrival, and helps guests feel comfortable while they wait. It also involves directing incoming calls, answering caller inquiries, maintaining reception-area security and appearance, sorting and distributing U.S. mail, and completing administrative tasks and other assigned duties.

Requirements

  • Previous experience in a reception or front-desk role.
  • Polished and professional demeanor.
  • Positive, service-oriented personality.
  • Excellent interpersonal, listening, and follow-up skills.
  • Ability to work independently.
  • Ability to multitask and assist guests and callers simultaneously in a calm, professional manner.
  • Excellent attention to detail.
  • Ability to maintain discretion and confidential information.
  • Excellent proofreading and grammatical skills.
  • Computer literacy and working knowledge of Microsoft Excel, Word, and Outlook.

Responsibilities

  • Greet and welcome guests at the corporate headquarters and assist with their needs.
  • Check guests in and notify staff of their arrival.
  • Answer multiple phone lines professionally, direct callers to the appropriate UFC employee, and respond to inquiries in accordance with company standards.
  • Maintain security by following procedures, monitoring the guest logbook, and assisting with matters that arise.
  • Keep the reception area clean and presentable.
  • Sort incoming U.S. mail by department or recipient and deliver it to recipients.
  • Perform other assigned duties, tasks, and projects.
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