Receptionist Jobs in Katy, TX

About The Position

Requirements

• Must read, write and speak fluent English.
• Must have good and regular attendance.
• On the job or equivalent training/experience in a healthcare setting.

Nice To Haves

• High School Diploma or Equivalent including education equivalent to completion of secondary school or demonstrated ability to perform the essential functions of the role.

Responsibilities

• Operates telephone switchboard to relay incoming, outgoing and interoffice calls.
• Greets and receive visitors and directs as appropriate.
• May be responsible for contacting and meeting with families to sign admission paperwork timely.
• When requested performs charge entry and charge control guidelines to facilitate accurate and timely capture, control, and reconciliation of all charges.
• Courteously answers, routes and screens outside calls to the proper department or extension number.
• Transfers calls, takes accurate messages and/or holds calls when necessary.
• Answers and screens in-house calls, and takes phone messages for doctors and personnel, requests for pages and to complete calls for patients who may need assistance.
• Greets visitors, vendors, physicians and identifies self and briefly explains hospital policies (parking/visitation) if called upon; directs to proper location as needed.
• Pages code blue, fire alerts, stat calls, emergency calls per protocol.
• Maintains an acute list of departments and extension numbers as well as phone numbers of hospitals in the area.
• Maintains an alphabetical and numerical log of patient’s names, room numbers and telephone extensions in order to expedite the relaying of calls.
• Notifies clinical leadership of emergency patients entering the hospital.
• Receives disaster information, notifies proper personnel and departments.
• Signals all clear when appropriate.