Weekend Receptionist

Skilled Nursing Professionals•Houston, TX

11d

About The Position

The Weekend Receptionist provides clerical support efficiently, following established procedures and supervisor direction. The role supports facility operations by handling calls and visitors, distributing mail, assisting with administrative tasks, and complying with facility policies and applicable regulatory requirements.

Responsibilities

Follow facility policies, procedures, the Code of Conduct, and applicable regulatory standards.
Receive and follow the reception schedule and supervisor instructions.
Operate the paging and telephone systems; answer calls, determine their nature, and direct callers to the appropriate person or department.
Locate facility personnel through the paging system when requested.
Respond to inquiries and release information in accordance with established procedures.
Maintain a current listing of critical residents and residents who may not receive phone calls; refer calls as appropriate to the Nurse Supervisor or Charge Nurse.
Greet and screen visitors according to facility infection-control standards, direct them to the appropriate office or resident room, and provide directions or information.
Offer beverages to visitors waiting for administrative personnel, as appropriate.
Issue and collect identification badges as representatives sign in and out; enforce visitor rules and report suspicious persons or information to a supervisor.
Assist with administrative duties such as typing, filing, and posting accounts.
Receive, sort, and distribute mail as directed.
Operate the copier, other office machines, and computer as directed.
Order supplies as directed.
Assist department directors with administrative matters, including typing reports and correspondence.
Perform other related duties as necessary or appropriate.
Assure required staff compliance training and processes are completed.