Weekend Receptionist

PruittHealth•Jasper, GA

About The Position

The Weekend Receptionist performs the facility’s day-to-day administrative, secretarial, and receptionist functions in accordance with established procedures and as directed by the Office Supervisor. The role handles incoming calls, supports residents and visitors, maintains confidential facility and personnel information, and carries out clerical, payroll, billing, filing, and office-support tasks. The receptionist also responds to or reports resident emergencies and refers difficult or conflicting situations to the Administrator or an appropriate department head.

Requirements

High school diploma or equivalent.
At least six months of experience in a payroll, insurance, and/or clerical position.
Typing speed of at least 50 words per minute with high accuracy.

Nice To Haves

Two years of experience in a payroll, insurance, and/or clerical position.
Courses in payroll, bookkeeping, office procedures, or other related subjects.

Responsibilities

Answer incoming telephone calls and direct them to the appropriate person or department.
Maintain the confidentiality of personnel information in accordance with the Privacy Act and applicable personnel policies.
Type documents, reports, and letters at a minimum of 50 words per minute with high accuracy.
Remain at repetitive tasks for extended periods while completing paperwork.
Recognize, respond to, and/or immediately report resident emergency situations.
Maintain strict confidentiality of facility data and protect the privacy of records and information concerning residents, employees, and the facility.
Communicate with and support residents, families, visitors, and others.
Perform assigned tasks in accordance with policies and procedures and as instructed by the Administrator.
Notify the supervisor of pending absence or tardiness within the timeframe described in the personnel handbook.
Operate copiers, office machines, computers, and other equipment as directed.
Prepare and mail statements in accordance with established billing procedures.
Assist with preparing time cards and distributing payroll checks.
Maintain current files and listings of residents, emergency phone numbers for on-call personnel, and key personnel.
Greet visitors, guests, residents, salespeople, and others, and monitor or report suspicious persons or situations to the Administrator.
Receive, sort, and distribute mail as directed.
Refer difficult or conflicting interactions and situations to the Administrator or appropriate department head.
Conduct annual salary and wage surveys and report findings to the Administrator.
Assist with reporting complaints and grievances from residents, families, visitors, and partners.
Assist with completing forms, reports, and other tasks that are not considered essential functions.
Assist with supply inventory.