Part-time - Bilingual Event Receptionist

Houston Rockets -- Toyota Center • Houston, TX

2d

About The Position

The Bilingual Part-Time Event Receptionist serves as the first point of contact for guests, staff, and callers during Toyota Center events. The role provides customer service, manages incoming communications, and supports administrative and event operations in a fast-paced environment. The employee demonstrates the One Team philosophy of Passion, Accountability, Customer Focus, and Teamwork.

The position requires flexibility to work evenings, weekends, and holidays according to event schedules, and to adjust work hours and locations as needed.

Requirements

• Bilingual; Spanish speaking preferred.
• High school diploma or equivalent.
• Two or more years of receptionist, customer service, or administrative experience.
• Experience with multi-line phone systems.
• Strong communication, organizational, and customer service skills.
• Ability to multitask in a fast-paced environment.
• Proficiency with basic computer and office software applications.
• Ability to transfer and move items for departmental needs.
• Ability to work evenings, weekends, and holidays based on event schedules, and to adjust work hours and locations as needed.

Nice To Haves

• Spanish speaking.

Responsibilities

• Greet visitors and staff with a positive, helpful attitude and provide excellent customer service.
• Operate a multi-line phone system and manage incoming calls.
• Answer inquiries, route calls, and take messages as needed.
• Provide event- and office-related information to callers and visitors.
• Handle confidential information with discretion.
• Maintain a clean, organized, and professional reception area.
• Perform other duties as assigned.
• Demonstrate the One Team philosophy of Passion, Accountability, Customer Focus, and Teamwork.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED