Bilingual Receptionist

The United Firm | La Liga Defensora, APC•Orange, CA

About The Position

The United Firm is hiring an experienced Bilingual Receptionist for its OC office. The role is suited to a professional who is dedicated to serving clients and can work effectively in a fast-paced environment. The receptionist assists clients and guests, answers multi-line phones, manages conference room reservations, updates employee lists and directories, and supports office personnel with front-desk tasks, including calendaring. The receptionist also serves as a liaison with department managers and reports directly to the Office Manager.

Requirements

Full proficiency in English and Spanish.
At least one year of experience in the legal field is preferred.
Resourceful and motivated to resolve issues as they arise.
Customer-service-oriented attitude.
Weekend availability is required.

Nice To Haves

Case management software experience.
Experience with Microsoft Excel, Google Spreadsheets, and CLIO.
At least one year of experience in the legal field.

Responsibilities

Greet and welcome guests upon their arrival.
Direct office visitors.
Answer, screen, and forward incoming phone calls.
Keep the reception area tidy and presentable, with necessary stationery and materials available.
Provide basic information in person, by phone, and by email.
Receive, sort, and distribute daily mail and deliveries.
Maintain office security by following safety procedures and controlling office access.
Order front-office supplies and maintain an inventory of stock.
Update calendars and schedule meetings.
Assist clients and guests, manage conference room reservations, and update employee lists and directories.
Support office personnel with front-desk tasks and serve as a liaison with department managers.